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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Friedman

January 5, 2026

5  out of  5
rating by David Friedman
"Nicole and Santina are very friendly and helpful.
Nicole took the time to go over every detail of my policy and answered all my questions. I would definitely recommend this State Farm office."
We responded:
"Thank you, Dave! I truly appreciate you taking the time to review my office. We look forward to continuing to provide you with great service. Nicole Eliopoulos - State Farm Agent"
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john serino

January 2, 2026

5  out of  5
rating by john serino
"Kind, courteous, and professional. The people in this office are amazing to work with. They will go above and beyond to help you with all your insurance needs."
We responded:
"Thank you so much John for the positive review. We are happy to assist in all your insurance needs. Nicole Eliopoulos - State Farm Agent"
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Lydia P

November 19, 2025

5  out of  5
rating by Lydia P
"Santina,
I just wanted to take a moment to thank you for being so pleasant and for making this process so easy. I truly appreciate the way you took the time to explain everything clearly and help me understand each step. Your support made a big difference.

Thank you again for all your help."
We responded:
"We appreciate your review, Lydia! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Nicole Eliopoulos - State Farm Agent"
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Victor Amaya

November 17, 2025

5  out of  5
rating by Victor Amaya
"Excelente trato que ofrece el señor Kervin, le ayuda en todo y en ESPAÑOL, siempre trata en ayudar en sus posibilidades, recomiendo mucho su ayuda 10/10."
We responded:
"Thank you so much Victor for your 5-star review! My State Farm team and I are happy to be your good neighbor! Nicole Eliopoulos - State Farm Agent"
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Robert Van Ness

November 11, 2025

5  out of  5
rating by Robert Van Ness
"Staff is courteous and professional. Very thorough and patient when giving information about a question or concern."
We responded:
"Thank you, Robert, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Nicole Eliopoulos - State Farm Agent"
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Tony Iwasko

November 7, 2025

5  out of  5
rating by Tony Iwasko
"Customer service rep was outstanding! Great quote on home."
We responded:
"Thank you, Tony, for your 5-star review! My State Farm team and I are happy to be your good neighbor! Nicole Eliopoulos - State Farm Agent"
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illyRay

October 17, 2025

5  out of  5
rating by illyRay
"Ms Nicole was fast and friendly.
The easiest thing I have done since being in buffalo 🦬"
We responded:
"Thank you so much for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Nicole Eliopoulos - State Farm Agent"
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Josh Diskin

August 28, 2025

5  out of  5
rating by Josh Diskin
"Amazing service and great pricing. Thank you Eric."
We responded:
"We’re honored by your positive feedback Josh! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Nicole Eliopoulos, State Farm Agent"
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Jake Walsh

July 24, 2025

5  out of  5
rating by Jake Walsh
"This was a great and easy experience! One of the team members Eric helped me very efficiently. Helped me understand the basics of my quote."
We responded:
"Thank you, Jake, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Nicole Eliopoulos, State Farm Agent"
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Sedat Guler

July 14, 2025

5  out of  5
rating by Sedat Guler
"I've been working with this campaign for years. They're always incredibly helpful and wonderful people. They've returned my calls immediately and completed everything perfectly, as quickly as possible. They're all wonderful, wonderful people, each more valuable than the next."
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Jessica V

July 8, 2025

5  out of  5
rating by Jessica V
"Santina and the team are fantastic. I have all of my insurance with them, they make it easy and are so helpful. Thank you all!"
We responded:
"Thank you, Jessica! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Nicole Eliopoulos, State Farm Agent"
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Jonathan

July 3, 2025

5  out of  5
rating by Jonathan
"Eric was very helpful over the phone and helped me setup my insurance policy with no hassle. Very quick and professional"
We responded:
"Thank you, Jonathan, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Nicole Eliopoulos, Agent - State Farm Insurance"
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Flavia De León

July 2, 2025

5  out of  5
rating by Flavia De León
"Excelente siempre muy amable y siempre hablo con un agente en mi idioma para más claridad.. siempre lo recomiendo ..mi agente Kervin Hernandez es excelente y muy cordial Gracias"
We responded:
"Thank you, Flavia. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Nicole Eliopoulos, Agent - State Farm Insurance"
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Francie

April 4, 2025

5  out of  5
rating by Francie
"SANTINA is wonderful!! Friendly, patient and helpful......"
We responded:
"Thank you so much Francie, for your 5-star review! My State Farm team and I are happy to be your good neighbor! Nicole Eliopoulos State Farm Agent"
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Adnan Nuredini

March 13, 2025

5  out of  5
rating by Adnan Nuredini
"Nicole and her team - Santina , Kervin are spectacular.
They’re very efficient, professional and understanding of our insurance policy needs.
Walking an extra step to make sure customers satisfaction is what separates them and the rest of industry.
I’m super lucky to entrust my insurance policies with this group of people for more than a decade ."
We responded:
"Thank you so much Adnan for the kind words!! We truly appreciate your business all these years and are happy to help. Thank you again. Nicole Eliopoulos, Agent - State Farm Insurance"
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Jennifer OJ

February 28, 2025

5  out of  5
rating by Jennifer OJ
"I love the StateFarm team I have. They make every interaction seamless and handle all my inquiries with prompt attention and always pleasant to deal with. I’m happy with the professionalism and honesty of the company and after switching from another insurance carrier I am satisfied that I made the right decision. Highly recommend them!"
We responded:
"Thank you so much for your 5-star review Jennifer! My State Farm team and I are happy to be your good neighbor!"
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Eileen Cafiero

February 26, 2025

5  out of  5
rating by Eileen Cafiero
"Nicole and Santina are the best. They are so friendly and accommodating with whatever your needs are. I would highly recommend."
We responded:
"Thank you so much Eileen for your 5-star review! My team and I are happy to be your good neighbor!"
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James Gardner

February 26, 2025

5  out of  5
rating by James Gardner
"The State Farm agents were terrific. They were able to directly and indirectly save me what I considered to be a lot of money with my policies.
I would highly recommend them,a pleasure to deal with.👍👍"
We responded:
"Thank you, Jay! We look forward to continuing to provide you with great service! We appreciate you taking time to leave us a review."
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Dawn Taibi

February 25, 2025

5  out of  5
rating by Dawn Taibi
"I just wanted to share with everyone what a wonderful agency this to be with. Not sure if they're the cheapest, but they are definitely the best without question..The customer service is impeccable. At this agency, I often deal with Santina and she is efficient and knowledgeable..She makes it so easy to deal with my insurance needs i often have many questions & I always feel she is more than happy to answer each and every one of them Thanks go out to Nicole for running a fine operation.
Bundle and save, I do
Thanks, Dawn Taibi Pott Jefferson NY"
We responded:
"Thank you so much Dawn!! We truly appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are always here to help!"
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Sofia Lozefski

February 21, 2025

5  out of  5
rating by Sofia Lozefski
"Love working with this agency office, Nicole, who always makes you feel welcomed with every phone call every walk-in , her personable personality and confident handling of all my insurance needs always makes my experience, calming and supportive."
We responded:
"We truly appreciate your feedback and taking time to review us! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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gabby arrigo

February 21, 2025

5  out of  5
rating by gabby arrigo
"Nicole’s office is #1 for a reason. Her entire team is amazing! Santina was wonderful when she helped us with obtaining our home insurance for the first time, she made it such an easy process. We had nothing to worry about. When we needed assistance, Santina, again, was nothing but amazing. She took care of everything we needed, calmed our nerves, and explained everything in great detail. I will always refer this office in the future. Thank you for the impeccable customer service!"
We responded:
"Thank you for your 5-star review! We truly appreciate you taking the time to review my office. My State Farm team and I are happy to be your good neighbor!"
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robert wasnick

February 20, 2025

5  out of  5
rating by robert wasnick
"Nicole has excellent staff and Santina in my particular instance was invaluable. She is courteous, thorough and made sure the claim was processed in a New York minute."
We responded:
"Thank you so much Bob! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Waldmann

August 23, 2024

5  out of  5
rating by Michael Waldmann
"Nicole and Company...terrific group, reasonable premiums, always helpful, keep up the great work!!!!"
We responded:
"Thank you Michael for your review!! We truly appreciate you taking time to leave us a review."
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Jonathan Rosen, Esq

July 20, 2023

5  out of  5
rating by Jonathan Rosen, Esq
"After my 96 year old father passed away recently, I inherited his Grandpa Buick. I decided to keep his Buick for sentimental reasons. Initially I kept his old insurance, then decided to shop around. This agency provided a less expensive policy with MUCH better coverage. Both Nicole and Santina provided friendly and ENERGETIC help with the transfer. Also, they both researched a plan where my occasional use could qualify me for another big discount . Wow all this attention and effort for what turned out to be a low cost policy. I find their team trustworthy , patient , and expert on customizing a lot of coverage for a good price. My dad would be happy to know his car continues to be driven by a loved one . Thanks to Nicole and Santana I can continue thinking about him when I am behind the wheel ."
We responded:
"Thank you so much Jonathan for your kind words! We are so happy we could help you and love knowing the car will continue to be a part of your family. "
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Gada Tucker

June 16, 2023

5  out of  5
rating by Gada Tucker
"This has been the easiest experience with insurance for me by far. Santina Arrigo was more than an AMAZING agent. She walked me through step by step, made sure any offers that applied to me were offered and she has a prompt response time. The office was very welcoming and clean and I will refer friends and family in the future."
We responded:
"Thank you so much for your review and kind words! Santina is the best and we love hearing others share their experiences about her and my office."